Generate Returns on Investment Far Greater Than Those of Process Improvements or Training Alone.
To transform an organization, the roles of managers and frontline associates must evolve, along with the practices and processes that guide them. Effective workforce development programs are key to driving this evolution and improving performance through your workforce culture.
Training and Education Are Key to Associate Engagement and Continuous Improvement
The costs of insufficient training can be significant and tangible. Mistakes made by poorly trained employees result in safety injuries, poor quality products, potential customer complaints, waste, low production, and additional machine stops and breakdowns. These challenges can be mitigated with a well-structured workforce development plan.
The Business Case for a Robust Training Process
Among the 6M’s of variation that lead to losses (huMan, Method, Machine, Material, Measurement, environMent), process variation introduced by the human element is reduced through reliable and consistent operator methods and performance. The consistency needed for stable processes and performance is best achieved through robust workforce development efforts, including structured training processes, consistently executed procedures, and layered auditing.
The Continuous Skills Development Pillar Approach
The Continuous Skills Development pillar builds a standardized training process to ensure associates do the right things, the right way, every single time. Not only are initial training systems developed, but methods to assess actual knowledge and performance levels are also created to identify gaps to be filled with ongoing education and training.
Training & Education Connection to Building Associate Engagement
There are several factors that drive associate engagement. Performance Solutions by Milliken believes that engagement starts with providing the opportunity. Through involvement in the Continuous Development Pillar team and the education and training process, associates actively participate in workforce development, helping to create and apply the standard training process. This creates a sense of ownership for one’s own knowledge and skills as well as those of new teammates.
Is Your Workforce Developing Continuously?
There are several factors that drive associate engagement. Performance Solutions by Milliken believes that engagement starts with providing the opportunity.
Reducing Employee Turnover
Manufacturers have long struggled to find skilled workers to keep their plants running smoothly. Yet they’re also facing challenges in retaining skilled staff. How can production continuity and standardization be sustained when nearly a third of the workforce leaves each year?
Manufacturing Employee Productivity
In process industries, where production depends on equipment, a company’s greatest assets—frontline associates—are often underutilized, and their potential to enhance operations remains untapped. Frontline associates make up approximately half of a process plant’s workforce, yet many have not assumed roles that could enhance productivity.
Partner With Us to Transform Your Workplace.
Traditional operations roles and practices often fall short when it comes to achieving and sustaining performance improvements for a myriad of reasons.
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